This Directorate performs the following functions:-

1. To implement the planned projects in consideration of the set milestones;
2. To conduct field trials in rural and underserved areas with the view of testing appropriate technologies for rural connectivity;
3. To map the actual usage and service distribution of communication services within the geographic areas of the country;
4. To develop mechanisms based on appropriate technologies for interventions to curb the gaps identified for communication services need in specific areas;
5. To undertake studies on communications traffic and usage data in rural and urban underserved areas for telecommunications, postal services and broadcasting subsectors;
6. To liaise with communications operators for telecommunications, postal services and broadcasting subsectors in order to obtain the coverage plans in the medium and long term period intervals;
7. To undertake surveys that provide information in addition to that captured during implementation period;
8. To manage Fund’s statistics;
9. To supervise the consultants’ work contracted to specific individual project implementation and manage the successful closure of each project; (x)    To provide ICT support services to the Fund;
10. To conduct research into and keep abreast of developments in the rural and urban underserved areas regarding on communication services and information technologies;
11. To specify the universal service obligation through defining a set of communication services that all users should have access to at an affordable price;
12. To identify the communication project areas and determine adequate subsidy to be allocated for communication project roll-out; and
13. To supervise and coordinate Zones Offices.